Cookie Policy

How we use cookies and similar tracking technologies

Last Updated: January 1, 2025

This Cookie Policy explains how PreSales.IO uses cookies and similar tracking technologies on our website and services. By using our service, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, making it easier to visit again and making the site more useful to you.

Types of Cookies

Session Cookies

Temporary cookies that expire when you close your browser. They help us maintain your session and keep you logged in as you navigate through pages.

Persistent Cookies

Cookies that remain on your device until they expire or you delete them. They remember your preferences and settings for future visits.

First-Party Cookies

Cookies set directly by PreSales.IO to provide core functionality and improve your experience.

Third-Party Cookies

Cookies set by external services we use (like Google Analytics) to help us analyze usage and improve our service.

2. Cookies We Use

We use three categories of cookies on our platform:

Essential Cookies

Cookie NamePurposeDurationType
__clerk_db_jwtAuthentication session token from Clerk7 daysEssential
__sessionUser session managementSessionEssential
csrf_tokenCross-site request forgery protectionSessionEssential
__stripe_midFraud prevention (Stripe)1 yearEssential

Analytics Cookies

Cookie NamePurposeDurationType
_gaGoogle Analytics - distinguish users2 yearsAnalytics
_ga_*Google Analytics - persist session state2 yearsAnalytics
_gidGoogle Analytics - distinguish users24 hoursAnalytics
__vercel_analyticsVercel Analytics - performance monitoring1 yearAnalytics

Preference Cookies

Cookie NamePurposeDurationType
themeStore user theme preference (light/dark)1 yearPreference
languageStore user language preference1 yearPreference
cookie_consentStore cookie consent preferences1 yearPreference

3. Essential Cookies

Essential cookies are necessary for the website to function properly. These cookies enable core functionality such as security, authentication, and accessibility features. The website cannot function properly without these cookies.

Important:

Essential cookies cannot be disabled as they are critical for the service to work. Disabling them would prevent you from using core features like logging in, making purchases, or maintaining your session.

What They Do:

  • Keep you logged in as you navigate between pages (Clerk authentication)
  • Protect against cross-site request forgery (CSRF) attacks
  • Remember your session preferences and shopping cart items
  • Prevent fraud and ensure secure payment processing (Stripe)
  • Enable core platform functionality like load balancing

4. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our service and user experience.

Services We Use:

Google Analytics

We use Google Analytics to track website usage, page views, user journeys, and conversion rates.

  • • Track which pages are most visited
  • • Understand user behavior and navigation patterns
  • • Measure marketing campaign effectiveness
  • • All data is aggregated and anonymized

Learn more: Google Privacy Policy

Vercel Analytics

We use Vercel Analytics to monitor website performance and identify technical issues.

  • • Monitor page load times and performance metrics
  • • Identify slow pages and optimization opportunities
  • • Track Core Web Vitals for better user experience
  • • Privacy-friendly analytics with no personal data collection

Learn more: Vercel Privacy Policy

You can opt out of analytics cookies by adjusting your browser settings or using browser extensions like uBlock Origin or Privacy Badger.

5. Preference Cookies

Preference cookies allow our website to remember choices you make (such as your language, region, or display preferences) to provide a more personalized experience.

What They Remember:

  • Theme preference: Whether you prefer light or dark mode
  • Language settings: Your preferred language for the interface
  • Cookie consent: Your cookie preference choices
  • UI customization: Dashboard layout and display settings
  • Timezone: Your local timezone for accurate time displays

Without preference cookies, you would need to set your preferences every time you visit the site.

6. How to Manage Cookies

You have control over cookies and can manage them in several ways:

Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Manage and delete cookies

Opt-Out Tools

Note: Blocking essential cookies will prevent you from using core features of PreSales.IO, such as logging in and accessing your account. Analytics and preference cookies can be disabled without affecting core functionality.

7. Contact Us

If you have questions about our use of cookies, please contact us:

This Cookie Policy is part of our Privacy Policy. By using PreSales.IO, you consent to the use of cookies as described in this policy.