CRM Integration

Salesforce Integration

Connect your Salesforce CRM to PreSales.io for enterprise-grade data sync, automatic opportunity creation, and seamless workflow integration.

Salesforce API Docs

Watch the Setup Guide

Follow along with our step-by-step video tutorial to connect Salesforce in under 10 minutes.

Video Tutorial

Salesforce Integration Setup Guide

Before You Begin

Requirements

  • Active PreSales.io Pro or Enterprise account
  • Salesforce Professional edition or higher
  • Salesforce user with API access enabled
  • Admin permissions to install connected apps

Estimated Time

10-15 minutes

for complete setup

Setup Instructions

  • Log in to your PreSales.io account
  • Click on Settings in the left sidebar
  • Select Integrations from the menu
  • Find Salesforce in the CRM section
  • Click the "Connect" button

Integration Features

Native Salesforce Integration

Built using Salesforce APIs for reliable, enterprise-grade data synchronization.

Bi-directional Sync

Changes in either system automatically sync to the other, keeping data consistent.

Opportunity Automation

Automatically create and update Salesforce Opportunities from PreSales.io proposals.

Enterprise Security

OAuth 2.0 authentication with encrypted data transfer and Salesforce Shield compatibility.

Troubleshooting

Authentication failed

Ensure your Salesforce user has API access enabled. Check with your Salesforce admin that your profile has "API Enabled" permission. Try disconnecting and reconnecting the integration.

Records not syncing

Verify that the record types are included in your sync settings. Check field-level security in Salesforce to ensure the integration user can access required fields. Review sync logs for specific error messages.

Duplicate records created

Configure matching rules in the integration settings. Use Salesforce ID or external ID fields for record matching. Consider enabling Salesforce duplicate management rules.

Custom fields not syncing

Ensure custom fields are mapped in the integration settings. Verify field-level security allows the integration user to read/write the custom fields. Check that field types are compatible between systems.

Frequently Asked Questions

Ready to Connect Salesforce?

Start syncing your Salesforce data with PreSales.io in minutes.